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SHIPPING INFORMATION
STANDARD SHIPPING: Please allow 2-7 business days to receive your order. All orders are processed and shipped after your payment has cleared.
RNS (ROYALTY NAIL SUPPLIES) & DDSC (DAILY DOSE SKIN CO) PRODUCT ORDERS requires 2 business days to process your order. This does not include weekends or holidays. After processing, it will take 2-7 business to receive your package. A tracking number will be provided shortly after it is made available to us. Any orders placed after 5:00pm CST will be processed the next business day.
Please consider ordering products you might need soon in a timely manner. It recommended not to delay placing your order and consider unanticipated delays that may be out of our control.
All orders will ship within 2-3 business days once payment clears, depending on the shipping method you select. Orders placed prior to 5pm (CST) will be processed that day. Orders placed after 5pm (CST) will require an additional day for processing. A delivery estimate will be provided based on the information we receive from our system. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. We entrust USPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact us.
If at any time the product you ordered is not available, we will reach out to you by either phone, email, or both to see if you are interested in a product substitution. If this is not a feasible option for you and you wish to cancel your order completely, we will issue your payment as a refund immediately.
UNDELIVERABLE PACKAGES, INCORRECT ADDRESSES, AND REFUSED DELIVERIES
Your order will be shipped via USPS to the address you provide. Tracking numbers are sent to your email address as soon as soon as a shipping label is created. If you do not receive a tracking number, please let us know. Use your USPS tracking or FedEx tracking number to track your package in transit. Incomplete or incorrect address information is the major cause of shipment delays. Please check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package.
Due to problems with missing shipments and fraud attempts, we ship all packages with SIGNATURE CONFIRMATION. Meaning, someone must be there to sign for the package. USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up, if necessary. No refunds will be issued for refused or abandoned shipments.